We take your privacy seriously and are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Data We Collect
When you use our website or contact us, we may collect the following information:
- Full name
- Email address
- Phone number
- Booking-related details
- Any information you provide through contact forms
2. Purpose of Data Processing
Your personal data is used for:
- Processing ticket bookings
- Responding to inquiries
- Providing customer support
- Improving our services and website experience
3. Sharing of Data
We only share your data when necessary, including:
- Event organizers (to complete your booking)
- Payment providers (for secure transactions)
- Technical service providers (hosting, email systems)
We do not sell or misuse your data.
4. Data Storage
Your data is stored securely and only for as long as necessary to fulfill the purposes outlined above or comply with legal obligations.
5. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of incorrect data
- Request deletion of your data
- Restrict or object to processing
6. Cookies
Our website may use cookies to improve user experience and analyze website traffic. You can control cookies through your browser settings.
7. Contact
If you have questions regarding your data or privacy, you can contact us at:
info@viennaclassictickets.com
